Device Repair Notice & Work Authorization
For hardware, remote support or account-access jobs, review this customer privacy notice and use the printable work authorization before performing work. It is not an online authorization and no information entered or written here is submitted to Savana Security automatically.
Privacy and safety notice before consumer equipment repair
We aim to protect customer privacy by limiting access to the agreed technical task, using only necessary privileges, keeping credentials out of public forms and avoiding unnecessary copies of personal files. We will discuss any required data handling, backups and retention before work. We do not promise that all risks or data exposure can be eliminated.
Before handing over equipment: make a separate verified backup; consider removing or securely erasing private data after backing it up if doing so will not prevent the authorized repair; share only the minimum account access needed; sign out of financial, email, social and personal accounts and clear sensitive browser caches where practical. Do not share banking passwords or your password manager vault.
We respect customer privacy rights under Oregon law. For applicable repair work, Oregon ORS 646A.853 requires repair-provider privacy notices and parts disclosures. We do not claim to be an original-equipment manufacturer's authorized repair provider unless we separately provide evidence of specific authorization. Any relevant current repair certifications, if held, must be disclosed. Before installing parts, we will describe whether they are used or supplied by someone other than the original manufacturer and explain material known safety concerns.
Equipment or battery safety: damaged lithium-ion batteries, frayed power cables, water-damaged power supplies and other hazardous conditions may require stopping work and obtaining specialist advice. We will identify any parts concerns before installation when known.
For a legal concern or access complaint, contact savanasecurity@gmail.com. Your applicable statutory rights remain in effect.
SAVANA SECURITY — COMPUTER / DEVICE WORK AUTHORIZATION
For a specific job only. Complete and sign before work begins. Give a signed copy to the customer and retain a private business copy. Do not put account passwords or sensitive personal information here.
Date: Job/reference:
Customer/authorized representative:
Contact method:
Device brand/model: Serial/reference:
Accessories received / existing damage / symptoms: ________________________________________________________
____________________________________________________________________________________________________
Exact work requested and approved: _____________________________________________________________
____________________________________________________________________________________________________
Price / diagnostic fee or agreed estimate: __________________________________________________________
Backup status: ☐ Verified backup☐ No backup☐ Unknown☐ Not applicable
If backup is absent or uncertain, stop and review data-loss risk before reset, formatting, overwrite or other irreversible changes. Customer retains control of data and must authorize any such step separately below.
Authorized operations: ☐ Non-destructive diagnostics☐ Agreed software updates☐ Data copy/migration (separate scope)
Additional approval REQUIRED before performing: ☐ Reset/reinstall☐ Delete/erase data☐ Part replacement☐ Elevated/remote access
Specific separately approved high-risk action(s), if any: _______________________________________________
____________________________________________________________________________________________________
Parts disclosure: ☐ No parts ☐ Original new ☐ Used ☐ Non-OEM / third-party. Part(s): ___________________
Known safety or compatibility concerns / warranty implications disclosed: _________________________________
____________________________________________________________________________________________________
Service provider status: Independent; manufacturer authorization, if any, must be separately documented.
Customer acknowledgment: I own or am authorized to approve work on this equipment. I have reviewed the described scope, price/estimate, backup status, disclosed known material risks, any parts disclosure, and the Savana Security Terms & Conditions (Nov. 1, 2026). This form does not authorize work beyond the checked and described items. Liability and statutory rights are governed by applicable law; I am not waiving nonwaivable rights.
Customer signature:
______________________________________
Date:
________________
Technician signature:
______________________________________
Date:
________________
Completion / return notes and customer's acceptance: _____________________________________________________
Contact: savanasecurity@gmail.com · Terms: savana-security.pages.dev/terms · Privacy: savana-security.pages.dev/privacy
Usage: This printable example helps document consent but is not automatically a legally sufficient contract for every repair. Have the template reviewed for your services before relying on it for physical-property liability. Oregon may impose additional requirements depending on the job and business status.